Refund & Cancellation Policy

1. Subscription Cancellations

You may cancel a paid TradePilot subscription at any time from your account settings or billing portal. When you cancel, access continues through the end of the current billing period unless otherwise stated at checkout.

2. Refunds

Paid subscriptions are generally non-refundable once a billing period begins, including partial months, unused time, or periods where the Service is available but not actively used.

We may issue a refund, credit, or other adjustment if required by law or in cases of duplicate charges, confirmed billing errors, or other situations we determine warrant a correction.

3. How to Cancel

Use your account billing controls or contact us at admin@trytradepilot.com. We can help with cancellation questions, billing adjustments, or access issues.

4. Charge Disputes

If you believe you were charged in error, contact us first so we can review the charge and resolve the issue as quickly as possible. If you use a card provider or payment processor dispute process, it may delay resolution of your account or refund request.

5. Changes to This Policy

We may update this policy from time to time. When we do, we will update the date above and may post a notice on the Service. Continued use after changes become effective means you accept the updated policy.

6. Related Policies

This policy should be read together with the Terms of Service and Privacy Policy.