Privacy Policy

1. Introduction

TradePilot (“we,” “us,” or “our”) operates trytradepilot.com and app.trytradepilot.com (collectively, the “Service”).

This Privacy Policy describes how we collect, use, store, and share information about you when you use the Service. By using the Service, you agree to the collection and use of information as described in this Policy.

2. Information We Collect

Information you provide

• Email address: If you sign up for early access or create an account, we collect your email address.

Information collected automatically

• Usage data: Pages visited, features used, time spent, and interaction patterns — collected through our hosting provider (Vercel).
• Device and browser data: Device type, operating system, browser type, and IP address may be captured in server logs.

What we do not collect

• We do not collect brokerage credentials, account balances, or trade history.
• We do not collect payment card numbers directly (handled by Stripe for paid tiers).
• We do not collect sensitive personal information such as Social Security numbers.

3. How We Use Your Information

• To provide, operate, and improve the Service;
• To send product updates, announcements, and relevant communications (only if you have opted in);
• To monitor Service performance, diagnose errors, and prevent abuse;
• To enforce our Terms of Service;
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to any third party for their marketing purposes.

4. Third-Party Services

We use the following third-party services to operate TradePilot. Each has its own privacy practices:

5. Cookies

The Service may use minimal session cookies to maintain functionality (e.g., keeping you logged in). We do not use advertising cookies, cross-site tracking cookies, or third-party tracking pixels.

You can configure your browser to refuse cookies, but some features of the Service may not function correctly if you do so.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and we disclaim liability for unauthorized access beyond our reasonable control.

7. Data Retention

We retain email addresses and account information for as long as your account remains active or as necessary to provide the Service. If you request deletion, we will remove your personal data within 30 days, except where retention is required by law or legitimate business need (e.g., payment records).

8. Children’s Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly. If you believe a minor has submitted data to us, contact us at admin@trytradepilot.com.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access: Request a copy of personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Opt-out: Unsubscribe from marketing communications at any time.
• Portability: Request a machine-readable copy of your data (where applicable).

To exercise any of these rights, contact us at admin@trytradepilot.com. We will respond within 30 days.

10. International Users

The Service is operated from the United States. If you access the Service from outside the US, your data may be transferred to and processed in the US, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy at any time. When changes are made, we will update the “Last updated” date above. Continued use of the Service after changes constitute your acceptance of the revised Policy.

12. Contact

For privacy-related questions, data access requests, or concerns, contact us at: admin@trytradepilot.com